From our Sofia studio to your door.

We currently deliver to Bulgaria, European Union countries and Norway. The destinations available for your order are shown in the country selector and confirmed at checkout.

If your country is not shown, email us before ordering. We will confirm whether delivery is possible and provide an individual delivery price and estimated transit time.

Bulgaria: delivery is free on every order.

European Union: delivery is free when the merchandise subtotal is €150 or more after discounts. Delivery charges do not count towards the threshold. For lower merchandise totals, the applicable delivery price is shown at checkout.

Norway: the applicable delivery price is shown at checkout.

For a destination arranged individually, we will provide a quotation before you order.

In-stock pieces are normally dispatched within 1–2 business days. Made-to-order pieces are normally prepared and dispatched within 10–15 business days, approximately 2–3 weeks.

Orders containing both types normally ship together once every item is ready and has been received and booked into stock by our fulfilment partner. Contact us before ordering if you would like us to check whether a split delivery is possible.

Stylyne does not charge Bulgarian VAT on orders delivered to Norway. The recipient may be required to pay Norwegian import VAT, customs duties or carrier handling charges when the parcel enters Norway.

These charges are not included in the Stylyne order total and are determined by the Norwegian authorities and the delivery provider. We will explain the position for any other non-EU destination arranged individually.

We email you a tracking link after dispatch. Tracking can take a short time to appear after the delivery provider receives the parcel.

For an international delivery, updates may pause while the parcel travels between Bulgaria and the destination country, then resume after the next scan. A quiet tracking page does not necessarily mean that the parcel is delayed or lost.

Please check that your delivery address, telephone number and email address are correct when ordering.

Your order remains Stylyne's responsibility until it is delivered to you.

If tracking has not updated or the parcel has not arrived within the estimated delivery window, email us with your order number. We will investigate directly with the delivery provider; you will not be asked to pursue the carrier yourself.

If the parcel is confirmed lost, or delivery cannot be established within a reasonable additional period, you may choose a replacement, subject to availability, or a full refund.