Assessment first
We examine photographs, fabric and construction before you send anything.
PLEAT REPAIRS
A second life for pleats worth keeping.
A favourite pleated piece should not disappear to the back of the wardrobe simply because it has lost its shape.
In our family atelier in Sofia, we assess and restore pleated garments with the same specialist knowledge, trained hands and machinery we use to create Stylyne pieces.
Start with photographs. Please do not send your garment until we have reviewed your request and confirmed the next step.
Restored in Sofia
Approved repairs are completed personally in our family atelier.
Stylyne and selected other brands
We assess Stylyne pieces and garments from other makers when lasting restoration appears realistic.
Honest answers
Not every fabric or type of damage can be restored. We will always tell you openly what may be possible.
PLEAT RESTORATION
When pleats lose their shape
Washing, tumble drying, steam, heat, storage and years of wear can all soften or deform pleats. Sometimes the damage is reversible. In other cases, the fabric has changed too much to restore safely.
We can assess pleats that have:
- softened or lost their definition
- become flattened or misshapen
- been damaged by washing, tumble drying, ironing or steam
- changed during delivery or storage
- special, designer or sentimental value
The result depends on the fibre, construction, previous treatment and condition of the garment. Photographs help us make an initial assessment, but final feasibility may sometimes be confirmed only after we inspect the garment in person.
THE JOURNEY
Four considered steps
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Tell us what happened
Email us with the brand, the material if you know it, and a short description of what happened to the pleats.
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Show us the garment
Attach clear photographs of the full piece, the affected areas, and the care and composition label.
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Receive an honest assessment
We will explain what appears realistic, the likely treatment, and the estimated price and timing. If you wish to proceed, we will provide shipping instructions.
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Restoration and return
Once we have inspected and approved the garment in person, we restore it in Sofia, complete a final inspection and return it to you.
Captions are included. Use the video controls to turn on sound.
A REAL RESTORATION
Inside the restoration of an eight-year-old Armani skirt
This eight-year-old Armani Exchange skirt arrived with softened pleats, damage from a dog and the visible history of being loved and worn. Its owner could not imagine letting it go.
Nadya and her mother examined how it had been constructed, measured every pleat down to the millimetre and selected the correct mould. They rebuilt its shape, prepared it for pressing, set the pleats with heat and inspected the result by hand.
There is no machine that can replace the trained hands and intuition behind this work.
The skirt left the atelier ready for more years of wear and, hopefully, no more dog bites.
Every restoration is different. This film shows one real result, not a promise that every type of damage can be reversed.
THE DETAILS
Before you send your photographs
A few clear answers about suitability, cost and timing.
Yes. We restore Stylyne pieces and assess selected pleated garments from other makers. The fabric, construction and condition must be suitable for our process, so we always begin with photographs.
Photographs usually let us make a helpful first assessment. Some details can only be confirmed after the garment arrives and we examine the fabric and construction in person. We will not begin any work without discussing this with you.
The price depends on the garment, fabric, construction and extent of the damage. After reviewing your photographs, we will give you an initial estimate. If the physical inspection changes that estimate, we will explain why and ask for your approval before beginning.
Shipping to and from our Sofia atelier is arranged separately and will be explained with your assessment.
Timing depends on the garment and the atelier schedule. We will give you an estimated timeframe with your assessment. If you need the piece for a particular date, include that date in your email so we can tell you honestly whether it is realistic.
No. Please wait until we have reviewed your photographs and confirmed that the garment appears suitable for assessment. We will then send you the correct shipping instructions.
REQUEST AN ASSESSMENT
Let our atelier take a look.
Email support@stylyne.com with a short description and clear photographs.
What to include
- your name and country
- the garment brand
- your Stylyne order number, if applicable
- the material, if known
- what happened to the pleats
- any date you need the garment by
Helpful photographs
- the full garment from front and back
- close-ups of the affected areas
- the care and composition label
- any relevant construction, lining or trim
Please attach up to five photographs with a combined size below 20 MB.
The button will open a new email addressed to support@stylyne.com. Remember to attach your photographs before sending.
If the button does not open your email application, copy support@stylyne.com into a new message and use the subject Pleat repair.
Please do not send the garment until you receive our reply and shipping instructions.